Terms of service

These Terms of Service govern your use of novapaw.eu and the purchase of products from Novapaw.

By accessing the Site or using our services, you agree to these terms.

Products
We aim for accuracy, but we cannot guarantee that descriptions or images are error-free.

Pricing
All prices are listed in EUR. Prices may be updated without notice.

Order Acceptance
We reserve the right to cancel or refuse orders in cases of limited stock, errors, or fraudulent activity.

Shipping
Orders are processed within 1–3 business days. Delivery typically takes 7–12 business days. These are estimates, not guarantees.

Returns & Refunds
See our Return & Refund Policy.

Limitation of Liability
Novapaw is not liable for indirect or consequential damages arising from the use of our products or website.

Governing Law
Belgian and EU law applies.

Contact  
support@novapaw.be